Job Summary

• The role involves providing expert EHR design, build, testing, and advanced troubleshooting services for Nordic clients.
• Candidates must demonstrate the ability to guide internal and customer teams to resolutions while managing multiple complex projects simultaneously.
• The position requires mentoring other Managed Services team members and explaining complex system setups to leadership up to the C-suite level.

Matching Summary

Skills & Requirements

Key Requirements

• Post-secondary education or equivalent experience
• Certification in one or more EHR application modules
• 3+ years of experience implementing, training, or supporting EHR modules
• Prior experience with ticketing systems and change management processes

Work Rights