Base salary not specified; cash-based incentive pr...
Not specified
10 years it service management experience
Strong itil v3 or v4 knowledge
Sox itgc audit readiness leadership
The Senior Manager, IT Service Management position at Integer seeks an experienced professional to lead ITSM governance, oversee incident and change management practices, and ensure compliance with SOX ITGCs. The role emphasizes collaboration, innovation, and a commitment to continuous improvement within a values-driven culture
Job Summary
The role requires owning the ITSM practice design and operating model aligned to ITIL best practices.
Candidates must lead SOX IT General Controls audit readiness and enforce evidence standards for the IT organization.
The position offers a comprehensive benefits package including medical, dental, vision, and immediate 401(k) matching.
Matching Summary
Match Score: 85
The Senior Manager, IT Service Management position at Integer seeks an experienced professional to lead ITSM governance, oversee incident and change management practices, and ensure compliance with SOX ITGCs. The role emphasizes collaboration, innovation, and a commitment to continuous improvement within a values-driven culture.
Salary
Base salary not specified; Cash-based incentive program available; Comprehensive benefits including medical, dental, vision, life insurance, and 401(k) match
Skills & Requirements
Must-have
10 years IT Service Management experience
Strong ITIL v3 or v4 knowledge
SOX ITGC audit readiness leadership
Incident Change Problem Management oversight
CMDB governance and data integrity
Nice-to-have
ITIL Intermediate or Managing Professional certification
Experience with large-scale IT modernization
Executive communication and facilitation skills
Partnering with Internal Audit and Security teams
Balancing control with agility in decision making
Key Requirements
Bachelor's degree in computer science or related field
Minimum 10 years of experience in ITSM or IT Operations
Demonstrated experience with SOX ITGCs or regulated IT controls