Engineer- Field It Support

JOHNSON CONTROLS

Shibuya, Japan
**
On-site and remote it support
Hardware, software, and network issue resolution
It security protocols enforcement
** Johnson Controls is looking for a proactive Field IT Support Engineer based in Shibuya, Japan, to join their Tokyo Head Office team. The role involves providing IT support, managing infrastructure, and coordinating with global teams while requiring strong bilingual communication skills and experience in a multinational IT environment. **

Job Summary

  • Provide on-site and remote support for hardware, software, and network issues to minimize downtime and ensure business continuity.
  • Oversee the lifecycle of IT assets including procurement, deployment, tracking, and disposal of hardware and mobile devices.
  • Support Windows Autopilot provisioning and device staging processes to ensure smooth deployment and configuration of endpoints.

Matching Summary

Match Score: 75

** Johnson Controls is looking for a proactive Field IT Support Engineer based in Shibuya, Japan, to join their Tokyo Head Office team. The role involves providing IT support, managing infrastructure, and coordinating with global teams while requiring strong bilingual communication skills and experience in a multinational IT environment. **

Skills & Requirements

Must-have

  • On-site and remote IT support
  • Hardware, software, and network issue resolution
  • IT security protocols enforcement
  • Windows Autopilot provisioning
  • IT asset lifecycle management
  • Vendor coordination for procurement

Nice-to-have

  • Proactive and technically skilled
  • Strong bilingual communication skills
  • Experience in multinational IT environment
  • Familiarity with Japanese business culture
  • Exposure to ServiceNow or similar ITSM

Key Requirements

  • Minimum 4–5 years in IT operations
  • Native or business-level Japanese and English
  • JLPT N2 or above

Work Rights

Not specified

Tailored Resume

Cover Letter