Account Manager Lead, Client Success (csm)

Worldpay (FIS)

Singapore, Singapore
Treasury and/or risk domain expertise
Strategic partnership with clients
Cross-functional collaboration
The Client Success Manager (CSM) is responsible for driving client satisfaction, solution adoption, and overall success as it relates to the client’s use of a specific solution(s) from the Treasury & Risk portfolio of Capital Markets

Job Summary

  • The Client Success Manager (CSM) is responsible for driving client satisfaction, solution adoption, and overall success as it relates to the client’s use of a specific solution(s) from the Treasury & Risk portfolio of Capital Markets.
  • CSMs are also responsible for minimizing churn and identifying expansion opportunities.
  • At FIS, you can learn, grow and make an impact in your career.

Matching Summary

The Client Success Manager (CSM) is responsible for driving client satisfaction, solution adoption, and overall success as it relates to the client’s use of a specific solution(s) from the Treasury & Risk portfolio of Capital Markets.

Skills & Requirements

Must-have

  • Treasury and/or Risk domain expertise
  • Strategic partnership with clients
  • Cross-functional collaboration
  • Client health and product usage analysis
  • Articulate business value to stakeholders

Nice-to-have

  • Advance the world of fintech
  • Inclusive and diverse teams
  • Flexible and creative work environment
  • Opportunities to volunteer

Key Requirements

  • Minimum 5 years of experience
  • Bachelor’s degree
  • Financial technology services experience
  • Knowledge of financial technology industry
  • Strong communication/presentation skills

Work Rights

Not specified

Tailored Resume

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