Not specified (potentially hybrid based on company culture).
Oversee routing team operations
Manage client accounts and satisfaction
Train new employees on policies
ADROIT Advanced Technologies, Inc. is seeking a Client Relations Supervisor to oversee the Routing team and enhance client satisfaction in student transportation services. The role involves client management, team oversight, and collaboration with multiple departments to ensure high-quality service delivery
Job Summary
The role involves overseeing the Routing team by reviewing ride requests, adjusting errors, and de-escalating client issues.
Candidates will collaborate with C-suites and engineering teams to provide feedback for dashboard improvements and ensure high service quality.
The position requires actively engaging with customers to ensure health and satisfaction while planning optimal student transportation routes.
Matching Summary
Match Score: 85
ADROIT Advanced Technologies, Inc. is seeking a Client Relations Supervisor to oversee the Routing team and enhance client satisfaction in student transportation services. The role involves client management, team oversight, and collaboration with multiple departments to ensure high-quality service delivery.