Specialist - User Support And Access

Sanofi

Bogotá, Colombia
**
Content management platforms
User access management
Technical support
** Sanofi is seeking a Specialist in User Support and Access for their Bogotá location, aimed at enhancing operational excellence within their new Go-to-Market Capabilities (GTMC) organization. The role involves providing technical support for content management platforms and contributing to global omnichannel initiatives while ensuring compliance and process improvements. **

Job Summary

  • Provide technical support and training for users of content platforms such as Veeva PromoMats, DAM, OneCRM, SFMC, Magnolia CMS, Websites, and SharePoint.
  • Manage user access, licenses, and permissions; troubleshoot issues and errors as they arise.
  • Sanofi is entering a new phase of its Play‑to‑Win strategy, supported by the strongest R&D pipeline in our history and a series of strategic transformations under DRIVE.

Matching Summary

Match Score: 75

** Sanofi is seeking a Specialist in User Support and Access for their Bogotá location, aimed at enhancing operational excellence within their new Go-to-Market Capabilities (GTMC) organization. The role involves providing technical support for content management platforms and contributing to global omnichannel initiatives while ensuring compliance and process improvements. **

Skills & Requirements

Must-have

  • Content Management Platforms
  • User Access Management
  • Technical Support
  • Omnichannel Operations
  • GxP Compliance

Nice-to-have

  • Stakeholder Management
  • Cross-functional Collaboration
  • Process Improvement
  • Agile Methodologies

Key Requirements

  • 3-5 years experience
  • 1-2 years content management platforms
  • Bachelor's degree
  • English level C1

Work Rights

Not specified

Tailored Resume

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