Customer Service Representative (polish-speaking) - Pet Retail - Remote

Concentrix

Lisbon, Portugal
Competitive salary + performance bonus; not specif...
Fully remote
Polish language proficiency
English b2 fluency
Inbound calls and email support
As a Customer Service Representative, you will assist clients via inbound calls and e-mail by answering customers’ inquiries and/or attending to potential requests

Job Summary

  • As a Customer Service Representative, you will assist clients via inbound calls and e-mail by answering customers’ inquiries and/or attending to potential requests.
  • Concentrix offers a great career and personal growth potential with about 80% of managers and leaders promoted from within.
  • In this role, we offer benefits that help you support your unique lifestyle, including full-time indefinite contracts and competitive salary with performance bonus.

Matching Summary

As a Customer Service Representative, you will assist clients via inbound calls and e-mail by answering customers’ inquiries and/or attending to potential requests.

Salary

Competitive salary and performance bonus; Not specified; Full paid training

Skills & Requirements

Must-have

  • Polish language proficiency
  • English B2 fluency
  • Inbound calls and email support
  • Client product knowledge
  • MS Office package

Nice-to-have

  • Customer-oriented communication
  • Empathy and team spirit
  • Familiarity with pet products
  • Positive and can-do attitude

Key Requirements

  • High level of Polish (written and oral)
  • Fluent in English (B2)
  • Previous customer service experience
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter