The Pre-Registration Specialist II is the go-to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately
Job Summary
The Pre-Registration Specialist II is the go-to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately.
This position involves answering inbound/outbound calls, collecting patient demographics and insurance information, verifying insurance, and advising patients on their coverage.
UAMS offers benefits including Health, Dental, Vision plans, Holiday, Vacation and Sick Leave, education discounts, and retirement matching for benefits-eligible positions.
Matching Summary
The Pre-Registration Specialist II is the go-to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately.
Skills & Requirements
Must-have
Coordination of Benefits (COB)
Patient intake document collection
Insurance verification
Call center environment
Professional and friendly interaction
Nice-to-have
Service recovery skills
Positive working relationships
Conflict resolution skills
Patient and Family Centered Care
Key Requirements
High School Diploma or GED
2 years customer service experience
2 years healthcare registration/insurance verification experience
Ability to follow oral instruction
Basic computer and keyboard skills
Proof of legal authority to work in the United States