Sign in
Profile
Library
Discovery
Jobs
Applications
Resources
Planning & Performance Staff
Sign in to apply
UOB
Jakarta Selatan, Indonesia
Queue & service level monitoring
Real time adherence monitoring
Call listening / shadowing
UOB is a leading bank in Asia with a global network
Job Summary
UOB is a leading bank in Asia with a global network.
The role involves monitoring call metrics and real-time adherence.
UOB values long-term success and teamwork in its culture.
Matching Summary
UOB is a leading bank in Asia with a global network.
Skills & Requirements
Must-have
Queue & Service Level monitoring
Real Time Adherence monitoring
Call Listening / Shadowing
Nice-to-have
Interactive communication skills
Team collaboration
Problem-solving abilities
Key Requirements
Experience in call center operations
Ability to analyze call data
Strong communication skills
Work Rights
Not specified
Tailored Resume
Sign in to tailor your resume
Cover Letter
Sign in to generate cover letter