Customer Host Supervisor (16 Hrs)

White Stuff

East Grinstead, , UK
Base: not specified; bonus/equity: quarterly bonus...
On-site
Customer service leadership
Retail team supervision
Visual merchandising standards
Customer Host Supervisors support the team in delivering an amazing customer experience and assist the Shop Manager with commercial, visual, and operational standards

Job Summary

  • Customer Host Supervisors support the team in delivering an amazing customer experience and assist the Shop Manager with commercial, visual, and operational standards.
  • The role includes leading by example, coaching the team, managing stock and promotions, and ensuring compliance with health and safety and operational procedures.
  • Benefits include a quarterly bonus opportunity, up to 25 days holiday plus bank holidays, paid volunteer days, product discount, uniform allowance, dental insurance, healthcare cash plan, life assurance, season ticket loan, and pension contribution.

Matching Summary

Customer Host Supervisors support the team in delivering an amazing customer experience and assist the Shop Manager with commercial, visual, and operational standards.

Salary

Base: Not specified; Bonus/Equity: Quarterly bonus opportunity; Benefits: Up to 25 days holiday, paid volunteer days, product discount, uniform allowance, dental insurance, healthcare cash plan, life assurance, season ticket loan, pension contribution

Skills & Requirements

Must-have

  • Customer service leadership
  • Retail team supervision
  • Visual merchandising standards
  • Stock and inventory management
  • Operational shop processes
  • Weekend availability

Nice-to-have

  • Passion for retail and fashion
  • Coaching and team motivation
  • Knowledge of ethical sourcing
  • Community volunteering
  • Use of retail management software

Key Requirements

  • Weekend availability
  • Experience in retail supervision
  • Understanding of shop KPIs
  • Ability to manage stock takes and audits

Work Rights

Not specified

Tailored Resume

Cover Letter