Base: $19,750-$22,800; variable bonus: included in...
On-site
1-3 years customer success experience
Advanced english proficiency required
Monday-friday 11am-8pm pst shift
Housecall Pro is seeking an Onboarding Specialist to ensure a smooth onboarding experience for home service professionals using their platform. The ideal candidate will have a customer success background and a proactive approach to problem-solving, with a focus on building strong relationships and enhancing the user experience
Job Summary
The role focuses on ensuring a seamless and positive onboarding experience for service professionals to the Housecall Pro platform.
Employees are responsible for guiding Pros through early adoption, building confidence, and reinforcing the value of the service.
The company offers paid holidays, flexible time off, health care insurance, and a culture built on innovation.
Matching Summary
Match Score: 85
Housecall Pro is seeking an Onboarding Specialist to ensure a smooth onboarding experience for home service professionals using their platform. The ideal candidate will have a customer success background and a proactive approach to problem-solving, with a focus on building strong relationships and enhancing the user experience.
Salary
Base: $19,750-$22,800; Variable Bonus: Included in OTE range; Benefits: Health care, 401(K), PTO
Skills & Requirements
Must-have
1-3 years customer success experience
Advanced English proficiency required
Monday-Friday 11am-8pm PST shift
Nice-to-have
Experience using AI tools for efficiency
Strong problem-solving skills
Self-starter with motivation in fast-paced environment