Base: $75,092 - $86,355; bonus/equity: not specifi...
Student accounts operations
Customer service excellence
Financial compliance
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team
Job Summary
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team.
Responsibilities include developing strategies to improve efficiency, effectiveness, and customer service while ensuring compliance with federal, state, and university statutes, regulations, policies, and procedures.
The University of Arkansas offers a vibrant work environment, a healthy work-life balance, and a comprehensive benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.
Matching Summary
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team.
Salary
Base: $75,092 - $86,355; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers, 12 holidays, immediate leave accrual, and retirement programs
Skills & Requirements
Must-have
Student Accounts Operations
Customer Service Excellence
Financial Compliance
System Implementation
Policy and Procedure Development
Nice-to-have
Strategic Planning
Resource Allocation
Human Resources Management
Harmonious Working Relationships
Key Requirements
Bachelor's degree in accounting, finance, business administration, or related field
At least two years of customer service experience
At least two years of supervisory experience
At least two years of experience in higher education or financial setting
Legal authority to work in the United States
Work Rights
Proof of legal authority to work in the United States