Customer Service Specialist

700

Not specified
Order entry and tracking
Cross-functional communication
Excel proficiency
Solenis is seeking a Customer Service Specialist to manage order processing and ensure effective communication between various departments to facilitate timely delivery. The ideal candidate should have experience in logistics or customer service, proficiency in office software, and strong communication skills

Job Summary

  • The role involves managing order entry and ensuring timely delivery through effective communication with sales and logistics teams.
  • Candidates will collaborate with agents, third-party logistics providers, and planning departments to track shipments and resolve delivery issues.
  • The position requires strong computer skills, preferably with SAP, and the ability to handle a high-intensity workload.

Matching Summary

Match Score: 75

Solenis is seeking a Customer Service Specialist to manage order processing and ensure effective communication between various departments to facilitate timely delivery. The ideal candidate should have experience in logistics or customer service, proficiency in office software, and strong communication skills.

Skills & Requirements

Must-have

  • Order entry and tracking
  • Cross-functional communication
  • Excel proficiency
  • Logistics coordination

Nice-to-have

  • SAP software experience
  • Mandarin fluency
  • High work intensity tolerance
  • Strong coordination skills

Key Requirements

  • 1 year logistics or customer service experience
  • Proficiency in Excel
  • Fluent Mandarin preferred

Work Rights

Not specified

Tailored Resume

Cover Letter