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Driveway Finance Corporation is seeking a Business Systems Analyst I to join their team in Tigard, OR. The position involves resolving support tickets, implementing system enhancements, and developing reports to improve customer experience and operational efficiency.
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Job Summary
As a member of a cross-functional team, the DFC Business Analyst resolves support tickets, implements system enhancements and automation, develops reports, and helps onboard and train new users.
In this role, Business Analysts directly influence our systems, our operations, and, most importantly, the experience of our customers.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Matching Summary
Match Score: 75
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Driveway Finance Corporation is seeking a Business Systems Analyst I to join their team in Tigard, OR. The position involves resolving support tickets, implementing system enhancements, and developing reports to improve customer experience and operational efficiency.
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Salary
$60,000-$85,000 annually
Skills & Requirements
Must-have
Resolve support tickets
Implement system enhancements
Develop reports and dashboards
Onboard and train new users
Scripting and automation tools
Power BI and analytical software
Customer service and communication skills
Nice-to-have
Adaptability in fast-paced environment
Methodical task organization
Diligent change control practices
Continuous learning and improvement
Customer service orientation
Key Requirements
Experience with ticketing systems
Familiarity with JavaScript, Python, SQL, Excel, Power BI