Delivery Station Supervisor

JINGDONG Logistics

Leicester, England, United Kingdom
Driver team leadership
Kpi performance management
Customer service excellence
This role is primarily focused on managing driver performance, delivering excellent customer service, and ensuring the station consistently achieves its key operational KPIs

Job Summary

  • This role is primarily focused on managing driver performance, delivering excellent customer service, and ensuring the station consistently achieves its key operational KPIs.
  • Key responsibilities include leading, motivating, and supervising a team of delivery drivers, driving continuous improvement to achieve KPIs such as First Time Delivery Success and On Time Pick Up, and championing a customer-first culture.
  • Joining JD Logistics means helping shape the future of global supply chain and logistics with a competitive salary, great locations, and a supportive, people-first culture.

Matching Summary

This role is primarily focused on managing driver performance, delivering excellent customer service, and ensuring the station consistently achieves its key operational KPIs.

Skills & Requirements

Must-have

  • Driver team leadership
  • KPI performance management
  • Customer service excellence
  • Operational and warehouse oversight
  • Health, safety, and compliance

Nice-to-have

  • Proactive and hands-on approach
  • People-first culture
  • Collaboration and ownership

Key Requirements

  • Strong people leader
  • Thrives in a dynamic logistics environment
  • Prioritizes safety
  • Drives performance through coaching and accountability

Work Rights

Not specified

Tailored Resume

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