Etic, Azure Technical Support Engineer - Associate

PwC PricewaterhouseCoopers GmbH

Cairo, Egypt
Microsoft azure services
Troubleshooting technical issues
Customer support
Provide technical support for Azure services, including troubleshooting and resolving issues related to cloud infrastructure, applications, and services

Job Summary

  • Provide technical support for Azure services, including troubleshooting and resolving issues related to cloud infrastructure, applications, and services.
  • Monitor and respond to support tickets in a timely manner, ensuring a high level of customer satisfaction.
  • Stay up to date with Azure updates, features, and industry trends.

Matching Summary

Provide technical support for Azure services, including troubleshooting and resolving issues related to cloud infrastructure, applications, and services.

Skills & Requirements

Must-have

  • Microsoft Azure services
  • troubleshooting technical issues
  • customer support
  • cloud infrastructure
  • technical support

Nice-to-have

  • customer-focused mindset
  • intellectual curiosity
  • accepting feedback
  • active listening
  • empathy

Key Requirements

  • 1-3 years of experience
  • Bachelor's degree in Computer Science
  • Microsoft Azure Fundamentals certification
  • Azure Administrator certification

Work Rights

Not specified

Tailored Resume

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