It Support Analyst @marsh

Marsh & McLennan Companies Inc

Not specified; performance bonus scheme available;...
Hybrid
Two years related work experience in technical support
Knowledge of desktop operating systems and office software
Proficient in data analysis and reporting skills
This hybrid role requires supporting global business colleagues through a flexible model operating across phone, chat, and on-site channels

Job Summary

  • This hybrid role requires supporting global business colleagues through a flexible model operating across phone, chat, and on-site channels.
  • The position involves assisting in the setup and configuration of laptops, managing assets, and performing basic troubleshooting and maintenance.
  • Marsh offers a comprehensive benefits package including up to 30+ days off, a performance bonus scheme, and a yearly budget for flexible benefits.

Matching Summary

This hybrid role requires supporting global business colleagues through a flexible model operating across phone, chat, and on-site channels.

Salary

Not specified; Performance bonus scheme available; Flexible benefits package up to 20% of annual salary

Skills & Requirements

Must-have

  • Two years related work experience in technical support
  • Knowledge of desktop operating systems and office software
  • Proficient in data analysis and reporting skills
  • Excellent verbal and written communication in English and Romanian

Nice-to-have

  • Experience in a call centre environment
  • Experience with AD, BitLocker, Azure Virtual Desktop
  • Proactive approach to learning and problem-solving
  • Experience working to ITIL incident management standards
  • Hardware repair experience for laptops and desktops

Key Requirements

  • Two years related work experience
  • Fluency in English and Romanian

Work Rights

Not specified

Tailored Resume

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