Care Educator / Certified Medical Assistant - (hybrid Role) In Durham, Nc

IQVIA Inc

Durham, NC, US
Base: $50,000 - $55,000 annually; bonus/equity: no...
Hybrid
Certified medical assistant or equivalent national certification
Minimum 3+ years of healthcare experience
Skilled at educating patients in healthcare settings
The Care Educator provides patient-focused education to assist patients living with chronic diseases in managing their condition and accessing resources

Job Summary

  • The Care Educator provides patient-focused education to assist patients living with chronic diseases in managing their condition and accessing resources.
  • This hybrid role involves one-on-one communications with patients via telephone, video, email, and SMS strictly following program guidelines without providing medical advice.
  • Candidates must be authorized to work in the US without visa sponsorship and possess a minimum of three years of relevant healthcare experience.

Matching Summary

The Care Educator provides patient-focused education to assist patients living with chronic diseases in managing their condition and accessing resources.

Salary

Base: $50,000 - $55,000 annually; Bonus/Equity: Not specified; Benefits: Health and welfare and/or other benefits

Skills & Requirements

Must-have

  • Certified Medical Assistant or equivalent national certification
  • Minimum 3+ years of healthcare experience
  • Skilled at educating patients in healthcare settings
  • Direct interaction with patients for persistence and compliance
  • Knowledge of clinical data and pharmacology
  • Effective presentation and interpersonal skills
  • Proficiency in MS Office and iPad technology

Nice-to-have

  • Previous experience in digestive health or gastroenterology
  • Prior experience in virtual or call center patient education
  • Bilingual English/Spanish capabilities
  • Ability to work flexible shifts including weekends/evenings
  • Experience supporting patients across time zones

Key Requirements

  • CMA, CCMA, RMA, NCMA, or AMCA certification
  • 3+ years healthcare experience
  • US work authorization required
  • No visa sponsorship available

Work Rights

Must have authorization to work in the US

Tailored Resume

Cover Letter