A Customer Solutions Order Engineer provides technical expertise to the sales team and FL (front line) CSE, understands customer needs, and transforms these needs into optimal KONE solutions
Job Summary
A Customer Solutions Order Engineer provides technical expertise to the sales team and FL (front line) CSE, understands customer needs, and transforms these needs into optimal KONE solutions.
Focusing on non-standard tendering cases, the CSE Engineer, Solution is part of the KONE early engagement team and ensures that KONE offerings and specifications are included in the customer’s building specifications.
In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Matching Summary
A Customer Solutions Order Engineer provides technical expertise to the sales team and FL (front line) CSE, understands customer needs, and transforms these needs into optimal KONE solutions.
Skills & Requirements
Must-have
technical expertise to sales team
understand customer needs
transform needs into KONE solutions
non-standard tendering cases
define specifications, costs, lead times
holistic understanding of customer segments
consider product and planning aspects
Nice-to-have
innovative and collaborative working culture
employee engagement
sustainability is integral
ethical business practices
trust and respect each other
Key Requirements
Bachelor’s degree in Engineering or relevant field
several years’ experience in elevator business
5 years of relevant engineering experience
understanding and translating customer needs
understanding of new construction and building modernization