Customer Support Specialist Dach (m/w/d)

Wolters Kluwer

Berlin, Germany
Not specified; not specified; benefits: 26 vacatio...
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1-3 years customer support experience
Native german language proficiency
Fluent english communication skills
** Wolters Kluwer is seeking a Customer Support Specialist for its Legal & Regulatory division in Berlin, Germany. The role involves providing comprehensive customer support, mentoring new staff, and collaborating with various teams, while offering flexibility in work arrangements and a strong emphasis on professional development. **

Job Summary

  • This role supports legal experts by leveraging an AI platform to minimize risks and solve complex problems efficiently.
  • The position offers a hybrid work model requiring at least two days per week onsite at the Merantix AI Campus in Berlin.
  • Employees receive 26 vacation days, flexible remote work options, and opportunities for volunteer work and professional development.

Matching Summary

Match Score: 75

** Wolters Kluwer is seeking a Customer Support Specialist for its Legal & Regulatory division in Berlin, Germany. The role involves providing comprehensive customer support, mentoring new staff, and collaborating with various teams, while offering flexibility in work arrangements and a strong emphasis on professional development. **

Salary

Not specified; Not specified; Benefits: 26 vacation days; Volunteer Day; E-Learning; Language training

Skills & Requirements

Must-have

  • 1-3 years Customer Support experience
  • Native German language proficiency
  • Fluent English communication skills

Nice-to-have

  • SaaS or Tech industry background
  • Experience in Legal or Compliance domain
  • Proactive problem-solving mindset
  • Interest in Generative AI technology

Key Requirements

  • Bachelor degree or relevant vocational training
  • 1-3 years experience in Customer Support or Operations
  • Native level German and fluent English

Work Rights

Not specified

Tailored Resume

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