Not specified; not specified; benefits: 26 vacatio...
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1-3 years customer support experience
Native german language proficiency
Fluent english communication skills
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Wolters Kluwer is seeking a Customer Support Specialist for its Legal & Regulatory division in Berlin, Germany. The role involves providing comprehensive customer support, mentoring new staff, and collaborating with various teams, while offering flexibility in work arrangements and a strong emphasis on professional development.
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Job Summary
This role supports legal experts by leveraging an AI platform to minimize risks and solve complex problems efficiently.
The position offers a hybrid work model requiring at least two days per week onsite at the Merantix AI Campus in Berlin.
Employees receive 26 vacation days, flexible remote work options, and opportunities for volunteer work and professional development.
Matching Summary
Match Score: 75
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Wolters Kluwer is seeking a Customer Support Specialist for its Legal & Regulatory division in Berlin, Germany. The role involves providing comprehensive customer support, mentoring new staff, and collaborating with various teams, while offering flexibility in work arrangements and a strong emphasis on professional development.
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Salary
Not specified; Not specified; Benefits: 26 vacation days; Volunteer Day; E-Learning; Language training
Skills & Requirements
Must-have
1-3 years Customer Support experience
Native German language proficiency
Fluent English communication skills
Nice-to-have
SaaS or Tech industry background
Experience in Legal or Compliance domain
Proactive problem-solving mindset
Interest in Generative AI technology
Key Requirements
Bachelor degree or relevant vocational training
1-3 years experience in Customer Support or Operations