Customer Success Advisor, D&m (dach)

Autodesk

Base: based on experience + location; bonus/equity...
Not specified
Professional english and german proficiency
Understanding of cad cam plm workflows
Experience in design and manufacturing industry
Autodesk is seeking a Customer Success Advisor for the Design and Manufacturing (D&M) sector, focused on enhancing customer experiences and driving the adoption of their software solutions. The role involves managing customer relationships, onboarding, and supporting digital transformation initiatives within the industry

Job Summary

  • Join the CSA Scaled Customer Success team to drive continuous adoption of Autodesk solutions like Fusion 360 and AutoCAD.
  • Proactively engage with customers through outbound calls and meetings to guide them through onboarding and adoption strategies.
  • Identify at-risk accounts and uncover cross-sell opportunities by leveraging strong discovery and consultative skills.

Matching Summary

Match Score: 75

Autodesk is seeking a Customer Success Advisor for the Design and Manufacturing (D&M) sector, focused on enhancing customer experiences and driving the adoption of their software solutions. The role involves managing customer relationships, onboarding, and supporting digital transformation initiatives within the industry.

Salary

Base: Based on experience and location; Bonus/Equity: Annual cash bonuses, commissions, stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Professional English and German proficiency
  • Understanding of CAD CAM PLM workflows
  • Experience in Design and Manufacturing industry

Nice-to-have

  • AI savviness
  • Cross-functional collaboration skills
  • Commitment to inclusive workplace culture

Key Requirements

  • 0-2 years relevant experience or education
  • Working proficiency in English and German

Work Rights

Not specified

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