Analyst, IT Service (up to $5400)

REVUP PROSERVICES PTE. LTD.

Singapore, Singapore
Up to $5,400; not specified; not specified pm
Not specified (considering the job description)
Manage daily it operations
Oversee service desk activities
Monitor system performance
Revup Proservices Pte. Ltd. is seeking an Analyst for IT Service operations in Singapore, responsible for managing daily IT operations, overseeing service desk activities, and ensuring compliance with performance standards. The ideal candidate should have a diploma or degree in IT or a related field, with at least three years of experience in IT operations

Job Summary

  • The role involves managing daily IT operations to ensure services meet SLA and performance standards.
  • Candidates will oversee service desk activities including tracking incidents, requests, and system changes.
  • The position requires supporting IT projects, ensuring timelines are met, and recommending process improvements.

Matching Summary

Match Score: 75

Revup Proservices Pte. Ltd. is seeking an Analyst for IT Service operations in Singapore, responsible for managing daily IT operations, overseeing service desk activities, and ensuring compliance with performance standards. The ideal candidate should have a diploma or degree in IT or a related field, with at least three years of experience in IT operations.

Salary

Up to $5400; Not specified; Not specified

Skills & Requirements

Must-have

  • Manage daily IT operations
  • Oversee service desk activities
  • Monitor system performance
  • Support hardware software maintenance
  • Assist with IT audits

Nice-to-have

  • Knowledge of ITIL frameworks
  • Experience with ServiceNow
  • Familiarity with PMP methodologies
  • Process improvement recommendations
  • After-hours incident support

Key Requirements

  • Diploma or Degree in IT or related field
  • Minimum 3 years experience in IT operations
  • Familiarity with IT service management processes

Work Rights

Not specified

Tailored Resume

Cover Letter