Rewards Customer Care Specialist

BI WORLDWIDE (SINGAPORE) PTE. LTD.

Singapore, Singapore
Not specified
Resolve customer inquiries via email and social media
Process refunds and exchanges accurately
Liaise with suppliers for timely deliveries
BI WORLDWIDE (SINGAPORE) PTE. LTD. is seeking a Rewards Customer Care Specialist to manage customer inquiries, process orders, and support business operations. The ideal candidate should possess strong communication skills, familiarity with CRM systems, and a positive attitude to ensure customer satisfaction

Job Summary

  • The role involves resolving customer inquiries and managing order processes while coordinating with suppliers.
  • Candidates must demonstrate excellent written and spoken English to communicate effectively with customers and stakeholders.
  • The position requires maintaining a positive working attitude and strong interpersonal skills to foster collaboration.

Matching Summary

Match Score: 75

BI WORLDWIDE (SINGAPORE) PTE. LTD. is seeking a Rewards Customer Care Specialist to manage customer inquiries, process orders, and support business operations. The ideal candidate should possess strong communication skills, familiarity with CRM systems, and a positive attitude to ensure customer satisfaction.

Skills & Requirements

Must-have

  • Resolve customer inquiries via email and social media
  • Process refunds and exchanges accurately
  • Liaise with suppliers for timely deliveries
  • Follow company communication procedures

Nice-to-have

  • Familiarity with CRM systems and practices
  • Ability to multi-task in dynamic environment
  • Strong interpersonal skills for teamwork

Key Requirements

  • Minimum educational qualification of A levels or Diploma
  • Singaporean or Permanent Resident status required

Work Rights

Must be Singaporean or Permanent Resident

Tailored Resume

Cover Letter