Passenger Service Agent - F9

Alliance Ground International (AGI)

Not specified; benefits: pyid vacation, medical/de...
Not specified
Lift and carry items up to 70 pounds
Stand for extended periods of time
Use radio equipment effectively
Alliance Ground International (AGI) is seeking a Passenger Service Agent to provide exceptional customer service at various stages of the travel process, from check-in to baggage handling. The ideal candidate should possess strong communication skills, critical thinking abilities, and a dedication to safety and customer satisfaction

Job Summary

  • This role ensures traveling customers are kept well-informed and in the right place at the right time through exceptional service.
  • AGI is one of the largest independently owned ground handling companies supporting over 100 airlines across the U.S. and Canada.
  • The company offers a comprehensive benefit package including paid vacation, medical/dental/vision coverage, and free uniforms.

Matching Summary

Match Score: 85

Alliance Ground International (AGI) is seeking a Passenger Service Agent to provide exceptional customer service at various stages of the travel process, from check-in to baggage handling. The ideal candidate should possess strong communication skills, critical thinking abilities, and a dedication to safety and customer satisfaction.

Salary

Not specified; Benefits: Paid vacation, medical/dental/vision, 401(k) match, travel discounts

Skills & Requirements

Must-have

  • Lift and carry items up to 70 pounds
  • Stand for extended periods of time
  • Use radio equipment effectively
  • Process payment transactions accurately
  • Follow safety and security procedures

Nice-to-have

  • Friendly and outgoing personality
  • Patiently handle customer complaints
  • Previous airline experience preferred
  • Empathetic approach to travelers
  • Ability to speak clearly via overhead systems

Key Requirements

  • Must be at least 18 years old
  • High school diploma or GED required
  • Authorization to work in US or Canada
  • Complete SIDA training for airport ID
  • One year relevant experience preferred

Work Rights

Must have authorization to work in US or Canada as defined by local immigration acts

Tailored Resume

Cover Letter