Helpdesk Executive

122

Gurugram, HR, India
Bachelor's degree required
3-5 years facility management experience
Customer-service orientation at core
The role involves providing call logging services, generating job cards, and assigning service providers for client facilities

Job Summary

  • The role involves providing call logging services, generating job cards, and assigning service providers for client facilities.
  • Candidates must prepare daily, weekly, and monthly reports on call status and recurring issues to support Building Engineers.
  • The position requires close collaboration with Invoicing SPOC, Soft Services, Engineering, and Property Management teams.

Matching Summary

The role involves providing call logging services, generating job cards, and assigning service providers for client facilities.

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 3-5 years facility management experience
  • Customer-service orientation at core
  • Good written and oral communication skills

Nice-to-have

  • Experience in Helpdesk Operations
  • Use of ticketing tool
  • Positive attitude and professional demeanor

Key Requirements

  • Bachelor's degree
  • Three to five years' experience in Facility or Property Management

Work Rights

Not specified

Tailored Resume

Cover Letter