Personal Banking Associate - Rue Peel & Ottawa (full Time)
TD Bank
Montréal, Quebec, Canada
Base: 45,700-61,000 cad; bonus/equity: not specifi...
Customer service operations
Digital banking information
Problem resolution
TD Canada Trust is the front-line staff of TD, focused on building strong client relationships through customer service operations and providing information and advice on TD's products and solutions
Job Summary
TD Canada Trust is the front-line staff of TD, focused on building strong client relationships through customer service operations and providing information and advice on TD's products and solutions.
The role involves engaging clients in conversations about their needs, directing them to appropriate staff for financial solutions, and educating them on digital banking options.
TD is committed to providing fair and equitable compensation, growth opportunities, and skill development, with a comprehensive Total Rewards package including base salary, variable compensation, and benefits.
Matching Summary
TD Canada Trust is the front-line staff of TD, focused on building strong client relationships through customer service operations and providing information and advice on TD's products and solutions.
Salary
Base: 45700-61000 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service operations
Digital banking information
Problem resolution
Client relationship building
Promote products and services
Nice-to-have
Dynamic work environment
Positive and equitable workplace
Client-centric mindset
Proactive initiative taker
Key Requirements
At least one year of relevant experience
Canadian Investment Funds Course (IFIC) or equivalent within 6 months
Proficiency in MS Office Suite
Knowledge of banking solutions and processes
Post-secondary diploma or undergraduate degree in a related field is an asset