Customer Quality Manager

35

Phoenix, AZ, US
Base: $125,000.00 - $135,000.00; bonus/equity: not...
Bachelor's degree in chemical engineering or chemistry
4+ years of quality experience
Knowledge of iso 9001 and 17025 standards
The Customer Quality Manager serves as the primary liaison between customer requirements and internal operational execution to ensure product quality

Job Summary

  • The Customer Quality Manager serves as the primary liaison between customer requirements and internal operational execution to ensure product quality.
  • Air Liquide offers a comprehensive benefits package including medical, dental, vision, life insurance, and up to 14 weeks of paid child birth benefits.
  • This role requires fostering continuous process improvement initiatives to enhance customer satisfaction while maintaining strict regulatory compliance.

Matching Summary

The Customer Quality Manager serves as the primary liaison between customer requirements and internal operational execution to ensure product quality.

Salary

Base: $125,000.00 - $135,000.00; Bonus/Equity: Not specified; Benefits: Comprehensive family benefits, 401(k) match, tuition assistance

Skills & Requirements

Must-have

  • Bachelor's degree in Chemical Engineering or Chemistry
  • 4+ years of quality experience
  • Knowledge of ISO 9001 and 17025 standards
  • Experience with 8D and root cause analysis
  • Ability to travel up to 30% domestically and internationally

Nice-to-have

  • Experience in the semiconductor industry
  • Strong leadership and conflict management skills
  • Familiarity with Lean Six Sigma methodologies
  • Proven track record in customer satisfaction

Key Requirements

  • Bachelor's degree in Chemical Engineering, Chemistry, or similar technical discipline
  • Minimum 4 years of quality experience
  • Knowledge of QA/QC fundamentals and problem-solving techniques
  • Understanding of DFMEA and PFMEA processes
  • Willingness to travel approximately 30%

Work Rights

Not specified

Tailored Resume

Cover Letter