Property Administrator (real Estate & Customer Experience Coordinator)

Prologis Inc

East Rutherford, New Jersey, US
Base: $31.25ph - $40.86ph ($65,000 - $85,000); bon...
On-site
Operational and communications support
Customer repair request coordination
Vendor payment processing
Prologis is seeking a Property Administrator (Real Estate & Customer Experience Coordinator) to join their Customer Experience Team in East Rutherford, New Jersey. The ideal candidate will have at least three years of administrative or customer service experience, and will work closely with various internal teams to enhance customer satisfaction across a diverse tenant portfolio

Job Summary

  • Support a team of Property Managers and Maintenance Technicians by providing operational and communications support.
  • Assist with customer repair requests, coordinate with maintenance technicians and vendors, and monitor tickets through an online portal.
  • Maintain accurate records for utility meters, lockboxes, fire alarm codes, and customer contact information.

Matching Summary

Match Score: 85

Prologis is seeking a Property Administrator (Real Estate & Customer Experience Coordinator) to join their Customer Experience Team in East Rutherford, New Jersey. The ideal candidate will have at least three years of administrative or customer service experience, and will work closely with various internal teams to enhance customer satisfaction across a diverse tenant portfolio.

Salary

Base: $31.25/hour - $40.86/hour ($65,000 - $85,000); Bonus/Equity: Not specified; Benefits: Healthcare, dental, vision, 401(k) match, PTO

Skills & Requirements

Must-have

  • Operational and communications support
  • Customer repair request coordination
  • Vendor payment processing
  • Customer paperwork preparation
  • Record maintenance for property details
  • Adherence to property management policies

Nice-to-have

  • Thrives in a fast-paced environment
  • Positive, proactive work ethic
  • Tact, discretion, and confidentiality

Key Requirements

  • 3+ years of administrative, customer service, or real estate experience
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Good mathematical and analytical skills
  • Proficient in Microsoft Office Suite
  • Valid driver's license (preferred)
  • Knowledge of CRM systems (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter