Operational Support Analyst

University of Arkansas System

$25ph; not specified; not specified
Resolve duplicate records
Review tickets and research
Verify documentation
This position serves as the Operation Support Analyst on the Workday Operational Support team, assisting with daily review and resolution of duplicate records, ticket reviews, research, and documentation verification

Job Summary

  • This position serves as the Operation Support Analyst on the Workday Operational Support team, assisting with daily review and resolution of duplicate records, ticket reviews, research, and documentation verification.
  • The role will also support operational and hygiene tasks such as customer changes, org studio, and unassigned tasks, reporting to the Manager of Operations Support.
  • This is a part-time position offering up to 20 hours of work per week, not exceeding 1500 hours per fiscal year.

Matching Summary

This position serves as the Operation Support Analyst on the Workday Operational Support team, assisting with daily review and resolution of duplicate records, ticket reviews, research, and documentation verification.

Salary

$25/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • Resolve duplicate records
  • Review tickets and research
  • Verify documentation
  • Campus-focused reports
  • Customer changes and org studio
  • Proficient Excel skills

Nice-to-have

  • Creative thinking
  • Independent remote work
  • Manage own time effectively

Key Requirements

  • 30 hours of undergrad degree
  • 1 year related experience
  • Bachelor's degree equivalent
  • Manage technical requirements
  • Manage large volumes of data

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter