Base: $75,092 - $86,355; bonus/equity: not specifi...
Student accounts operations
Customer service leadership
Financial compliance
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team
Job Summary
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team.
Responsibilities include developing strategies to improve efficiency, effectiveness, and customer service while ensuring compliance with federal, state, and university statutes, regulations, policies, and procedures.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a comprehensive benefits package including tuition waivers and retirement contributions.
Matching Summary
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team.
Salary
Base: $75,092 - $86,355; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers, 12 holidays, immediate leave accrual, choice of retirement programs
Skills & Requirements
Must-have
Student accounts operations
Customer service leadership
Financial compliance
System implementation and testing
Nice-to-have
Strategic planning and resource allocation
Harmonious working relationships
Adaptability to new policies
Key Requirements
Bachelor's degree in accounting, finance, business administration, or related field
Minimum two years customer service experience
Minimum two years supervisory experience
Minimum two years experience in higher education or financial setting
Proof of legal authority to work in the United States