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Johnson & Johnson Innovative Medicine

Chuo, Tokyo, Japan
**
Medical device maintenance and repair
Field service management
English communication with global teams
** Johnson & Johnson Innovative Medicine is seeking a Senior Manager for Field Service Operations in Tokyo, Japan, to lead and manage the field service function across the APAC region. The ideal candidate should have over five years of experience in medical device maintenance or development, along with strong communication skills in English and the ability to manage a team effectively. **

Job Summary

  • This position leads the field service function across Japan and the APAC region, covering strategy, execution, and organizational management.
  • The role involves managing maintenance, repair, installation, and service call responses for advanced medical devices like IMPELLA control systems and pump catheters.
  • The company is focused on innovative healthcare solutions and aims to expand device installations and upgrades in hospitals across Japan.

Matching Summary

Match Score: 75

** Johnson & Johnson Innovative Medicine is seeking a Senior Manager for Field Service Operations in Tokyo, Japan, to lead and manage the field service function across the APAC region. The ideal candidate should have over five years of experience in medical device maintenance or development, along with strong communication skills in English and the ability to manage a team effectively. **

Skills & Requirements

Must-have

  • Medical device maintenance and repair
  • Field service management
  • English communication with global teams
  • Coordination with hospital staff
  • Parts inventory and order management

Nice-to-have

  • Management experience in medical device services
  • Knowledge of quality assurance and safety management
  • Experience with SAP and SFDC
  • Strategic planning and execution
  • People management in APAC region

Key Requirements

  • 5+ years medical device manufacturing or maintenance experience
  • English communication with overseas manufacturers
  • Mechanical or electrical engineering knowledge
  • Experience communicating with doctors and clinical engineers
  • Medical device repair technician certifications preferred

Work Rights

Not specified

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