Customer Experience & Sales Specialist

Thumbtack

Remote
**
Resolve customer plans
Handle customer requests
Build customer trust and loyalty
** Thumbtack is seeking a Customer Experience & Sales Specialist to enhance customer engagement and drive sales through effective communication across various channels. The ideal candidate will possess experience in both inbound and outbound sales, demonstrating a strong ability to meet customer needs while achieving departmental goals. **

Job Summary

  • Thumbtack helps millions of people confidently care for their homes.
  • This role focuses on inbound/outbound sales and success efforts, resolving customer plans to service their homes.
  • The ideal candidate will have a proven track record in outbound and inbound sales efforts, with experience in recovery and expansion programs.

Matching Summary

Match Score: 75

** Thumbtack is seeking a Customer Experience & Sales Specialist to enhance customer engagement and drive sales through effective communication across various channels. The ideal candidate will possess experience in both inbound and outbound sales, demonstrating a strong ability to meet customer needs while achieving departmental goals. **

Skills & Requirements

Must-have

  • Resolve customer plans
  • Handle customer requests
  • Build customer trust and loyalty
  • Revenue-driving environment
  • Adaptable sales pitch

Nice-to-have

  • Collaborative attitude
  • Continuous improvement mindset

Key Requirements

  • 1-2 years customer service experience
  • 6 months inbound/outbound sales exposure
  • High-volume, revenue-driven sales experience
  • English proficiency
  • Prospecting and pipeline management experience

Work Rights

Not specified

Tailored Resume

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