I.t. Support Rep

Dave & Buster's

Base: $40,620 - $54,160; bonus/equity: not specifi...
Fully remote
Windows 10 proficiency required
Active directory knowledge needed
Troubleshoot desktops and laptops
The IT Support Representative is dedicated to customer support in a highly proprietary software and hardware environment

Job Summary

  • The IT Support Representative is dedicated to customer support in a highly proprietary software and hardware environment.
  • Employees receive exclusive discounts on food and games at D&B & Main Event along with paid time off that increases with tenure.
  • The role requires working days, nights, weekends, and holidays as well as participating in on-call rotations when needed.

Matching Summary

The IT Support Representative is dedicated to customer support in a highly proprietary software and hardware environment.

Salary

Base: $40,620 - $54,160; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401k match, PTO

Skills & Requirements

Must-have

  • Windows 10 proficiency required
  • Active Directory knowledge needed
  • Troubleshoot desktops and laptops
  • Basic networking problem solving
  • Work nights weekends holidays
  • Document support issues clearly

Nice-to-have

  • Knowledge of Adobe products
  • Micros POS platform experience
  • Proactive monitoring alert response
  • Self-starter attitude preferred
  • Detail oriented documentation skills

Key Requirements

  • Proficient with Windows Server 2019
  • Experience with Microsoft Management Console
  • Ability to work flexible schedules

Work Rights

Not specified

Tailored Resume

Cover Letter