Professional Services Engineer, Italy

Axon

Italy, Italy
**
Provide technical support via phone, email, ticketing
Lead onsite and remote installations
Deliver technical training and onboarding
** Axon is seeking a Professional Services Engineer in Italy to drive customer success and adoption of their products in the public safety sector. The role involves providing technical support, overseeing installations, and conducting training while collaborating with various teams. **

Job Summary

  • Axon is seeking professionals that can work at the tactical level and drive a successful adoption through persistence and execution.
  • You will be responsible for working with the Country Manager, the Sales and Engineer team, with the in-country partners and distributors to support our customers.
  • Axon is on a mission to Protect Life and is committed to the well-being and safety of its employees.

Matching Summary

Match Score: 75

** Axon is seeking a Professional Services Engineer in Italy to drive customer success and adoption of their products in the public safety sector. The role involves providing technical support, overseeing installations, and conducting training while collaborating with various teams. **

Skills & Requirements

Must-have

  • Provide technical support via phone, email, ticketing
  • Lead onsite and remote installations
  • Deliver technical training and onboarding
  • Collaborate with local partners and distributors
  • Maintain deep expertise across Axon product ecosystem
  • Document and escalate product issues to Engineering

Nice-to-have

  • Work with a team to develop new business
  • Adapt to evolving regional needs
  • Proactive and self-motivated work style

Key Requirements

  • 3+ years in technical support, professional services, or field implementation
  • Strong technical knowledge in Networking, Databases, IaaS
  • Experience with computing infrastructure and system support
  • Strong communicator in English and Italian
  • Legal right to live and work in Italy

Work Rights

Legal right to live and work in Italy

Tailored Resume

Cover Letter