Uae Field Service Lead

Otis L.L.C

Dubai, United Arab Emirates
Not specified
Field operations management
Technical support leadership
Escalation management processes
Otis L.L.C is seeking a Country Field Service Lead in Dubai, UAE, responsible for managing field operations, technical support, and performance across branches. The ideal candidate should possess strong leadership skills and a background in engineering, with at least 7-10 years of relevant experience

Job Summary

  • The Country Field Service Lead is responsible for overseeing and driving the performance of Field Operations within the country to ensure service, quality, safety, and financial targets are met.
  • This role requires defining escalation management processes, leading the Service Operation Center structure, and raising the technical competence of field engineers and supervisors.
  • Otis is a global industry leader employing over 72,000 people committed to innovation, safety, ethics, and quality across more than 200 countries.

Matching Summary

Match Score: 85

Otis L.L.C is seeking a Country Field Service Lead in Dubai, UAE, responsible for managing field operations, technical support, and performance across branches. The ideal candidate should possess strong leadership skills and a background in engineering, with at least 7-10 years of relevant experience.

Skills & Requirements

Must-have

  • Field Operations Management
  • Technical Support Leadership
  • Escalation Management Processes
  • Field Engineering Team Leadership
  • Operational KPI Achievement

Nice-to-have

  • Cross-functional Stakeholder Collaboration
  • Route Optimization Initiatives
  • Safety and Quality Compliance Focus
  • Performance Measurement Plan Development

Key Requirements

  • Bachelor's Degree in Engineering
  • Minimum 7-10 years experience in Field Operations
  • Fluent English spoken and written
  • Proven leadership of technical or field service teams

Work Rights

Not specified

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