Russian Speaking Application Support Group Agent

Interactive Brokers Group

Budapest, Hungary
Hybrid (1 day home office/week)
Russian language fluency
Client-facing support
Account opening process
Interactive Brokers Group is seeking a Russian Speaking Application Support Group Agent to join their New Accounts Team in Budapest. The role involves providing customer support for account openings while ensuring compliance with regulatory standards, and it is suited for tech-savvy candidates looking to grow within a fintech environment

Job Summary

  • Provide customer support to institutional and retail clients via phone, ticketing system, and live chat, assisting them throughout the account opening process.
  • Perform AML and KYC checks by cross-referencing internal and external databases, ensuring all onboarding steps comply with internal policies and regulatory standards.
  • Enjoy a hybrid work model with one day of home office per week and a modern office in the heart of Budapest with free amenities.

Matching Summary

Match Score: 85

Interactive Brokers Group is seeking a Russian Speaking Application Support Group Agent to join their New Accounts Team in Budapest. The role involves providing customer support for account openings while ensuring compliance with regulatory standards, and it is suited for tech-savvy candidates looking to grow within a fintech environment.

Skills & Requirements

Must-have

  • Russian language fluency
  • Client-facing support
  • Account opening process
  • Regulatory compliance checks
  • AML and KYC procedures

Nice-to-have

  • Interest in financial markets
  • Detail-oriented
  • Tech-savvy
  • Multilingual capabilities

Key Requirements

  • Commercial apprenticeship or equivalent
  • Fluency in English
  • Advanced German language skills
  • Proficient in PC usage and internet-based tools

Work Rights

Not specified

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