Depot Customer Service Associate

A.P. Moller – Maersk

Callao, Peru
Onsite
Customer service experience
Foreign trade operations
Container return coordination
As a Depot Customer Service Associate, you will be responsible for coordinating with operational and administrative areas to ensure efficient and high-quality service to our clients, ensuring an outstanding experience

Job Summary

  • As a Depot Customer Service Associate, you will be responsible for coordinating with operational and administrative areas to ensure efficient and high-quality service to our clients, ensuring an outstanding experience.
  • Key responsibilities include managing customer requests, doubts, and claims, coordinating empty container pick-up and return appointments, and following up on services to ensure quality standards.
  • Join Maersk for a dynamic and international environment, growth opportunities, and the chance to make an impact on global logistics.

Matching Summary

As a Depot Customer Service Associate, you will be responsible for coordinating with operational and administrative areas to ensure efficient and high-quality service to our clients, ensuring an outstanding experience.

Skills & Requirements

Must-have

  • Customer service experience
  • Foreign trade operations
  • Container return coordination
  • Internal system record management

Nice-to-have

  • Customer-oriented profile
  • Continuous improvement focus
  • Dynamic international environment
  • Logistics global impact

Key Requirements

  • Minimum 2 years of experience in Customer Service or foreign trade operations
  • Intermediate to advanced English proficiency
  • Knowledge of customer service and customs processes
  • Education in Administration, Industrial Engineering, International Business, or related fields

Work Rights

Not specified

Tailored Resume

Cover Letter