Customer Banking Specialist - Kiama

Commonwealth Bank

Kiama, AU
Part-time (16 hours per week)
Exceptional customer service
Clear articulation of financial terms
Customer-centric problem solving
The Commonwealth Bank is seeking a Customer Banking Specialist for its Kiama branch, offering a part-time schedule of 16 hours per week primarily focused on delivering exceptional customer service in banking. The role involves engaging customers on various banking needs, providing solutions, and supporting their financial well-being

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Kiama Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples and you’ll be part of a community that’ll support you professionally and personally, every step of the way.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a Customer Banking Specialist for its Kiama branch, offering a part-time schedule of 16 hours per week primarily focused on delivering exceptional customer service in banking. The role involves engaging customers on various banking needs, providing solutions, and supporting their financial well-being.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Clear articulation of financial terms
  • Customer-centric problem solving
  • In-depth customer conversations
  • Demonstrate in-branch technology

Nice-to-have

  • Interest in building a career
  • Improving financial wellbeing
  • Experience in Financial Services
  • Experience in Retail or Hospitality

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to ask the right questions
  • Ability to work in a busy, commercial and driven retail environment
  • Part Time Roster (16 hours per week)

Work Rights

Not specified

Tailored Resume

Cover Letter