Client Service Coordinator

Banfield Inc

Southlake, TX, US
$15.39 - $19.67 hourly; not specified; comprehensi...
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Client communication and education
Pet health and wellness plan promotion
Financial management and transaction processing
** Banfield Inc is seeking a Client Service Coordinator in Southlake, TX, responsible for managing client and pet flow through the hospital, enhancing productivity, and providing exceptional client service. The role requires strong communication skills, organizational ability, and experience in customer service, preferably in a medical or veterinary environment. **

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring good communication with associates and clients.
  • Essential responsibilities include actively recruiting new clients, educating them about services and wellness plans, managing finances, and providing professional, efficient, and exceptional service.
  • The role requires strong communication, organizational, problem-solving, and client service skills, along with the ability to multitask and work independently in a moderately high-noise environment.

Matching Summary

Match Score: 75

** Banfield Inc is seeking a Client Service Coordinator in Southlake, TX, responsible for managing client and pet flow through the hospital, enhancing productivity, and providing exceptional client service. The role requires strong communication skills, organizational ability, and experience in customer service, preferably in a medical or veterinary environment. **

Salary

$15.39 - $19.67 Hourly; Not specified; Comprehensive Medical, Dental, and Vision Insurance

Skills & Requirements

Must-have

  • Client communication and education
  • Pet health and wellness plan promotion
  • Financial management and transaction processing
  • Veterinary medical team productivity
  • Welcoming and efficient client service

Nice-to-have

  • Exemplify Mars Five Principles
  • Recruit new clients
  • Promote hospital services
  • Support wellness plan clients
  • Positive and welcoming demeanor

Key Requirements

  • High School Diploma or equivalent preferred
  • At least 18 years old
  • One year related experience required
  • Customer service experience preferred
  • Medical background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter