The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction
Job Summary
The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction.
Conduct business value analyses to demonstrate ROI and financial impact and develop and deliver Executive Quarterly Business Reviews (EQBRs) featuring value realized analyses, accelerating module adoption, and driving Falcon Flex growth.
Market leader in compensation and equity awards, comprehensive physical and mental wellness programs, and competitive vacation and holidays for recharge are among the benefits of working at CrowdStrike.
Matching Summary
The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction.
Skills & Requirements
Must-have
Customer success planning
Platform value realization
Executive business reviews
Flexible licensing models
Customer relationship management
Nice-to-have
Mission-driven company culture
Autonomy and flexibility
Relentless focus on innovation
Fanatical customer commitment
Key Requirements
Minimum 8+ years of relevant professional experience
Strong financial acumen
BA/BS or equivalent educational background preferred