Associate Specialist , Technical Support (rahway, Nj)

Nerdgigs

Rahway, New Jersey, USA
Base: $71,900.00 - $113,200.00; bonus/equity: elig...
Hybrid
Macintosh, pc’s, mobile devices, printers, video conferencing support
Diagnose and resolve technical issues quickly
Customer-focused, passionate about end-user experience
As part of the Executive Support team, the successful candidate will be responsible for collaborating internationally to deliver the services and solutions that help our Executives to be more productive and enable innovation

Job Summary

  • As part of the Executive Support team, the successful candidate will be responsible for collaborating internationally to deliver the services and solutions that help our Executives to be more productive and enable innovation.
  • The role requires a high level of technical proficiency and requires an individual with executive presence and strong communication skills.
  • Our Company is looking for an individual who is customer-focused, passionate about the end-user experience, enjoys challenging themselves constantly to improve, and empowering the end-user community by providing IT knowledge and tools.

Matching Summary

As part of the Executive Support team, the successful candidate will be responsible for collaborating internationally to deliver the services and solutions that help our Executives to be more productive and enable innovation.

Salary

Base: $71,900.00 - $113,200.00; Bonus/Equity: Eligible for annual bonus and long-term incentive; Benefits: Comprehensive package including medical, dental, vision, retirement, paid holidays, vacation, sick days

Skills & Requirements

Must-have

  • Macintosh, PC’s, mobile devices, printers, video conferencing support
  • Diagnose and resolve technical issues quickly
  • Customer-focused, passionate about end-user experience
  • Collaborate internationally with global teams
  • Maintain confidentiality of executive-level needs

Nice-to-have

  • Inspire trust and become the go-to person
  • Stay on trend with technology solutions
  • Empower end-user community with IT knowledge

Key Requirements

  • Minimum of 1 year of experience supporting internal desktop systems
  • High School Diploma or GED required
  • Experience supporting executive levels and their assistants preferred
  • Experience supporting Microsoft Desktop/Laptops, Apple technologies devices
  • Advanced knowledge of iOS and Android mobile devices

Work Rights

Not specified

Tailored Resume

Cover Letter