Senior Ccaas Solution Architect

Unisys

Not specified; not specified; pension, life assura...
Ccaas platform architecture experience
Enterprise system integration skills
Cloud security best practices knowledge
The role involves designing end-to-end cloud-based contact center solutions that align with customer experience goals

Job Summary

  • The role involves designing end-to-end cloud-based contact center solutions that align with customer experience goals.
  • Candidates will lead technical teams and oversee the implementation of complex CCaaS solutions across various industries.
  • Unisys offers a comprehensive benefits package including pension schemes, private medical options, and an MBA sponsorship program.

Matching Summary

The role involves designing end-to-end cloud-based contact center solutions that align with customer experience goals.

Salary

Not specified; Not specified; Pension, Life Assurance, Private Medical Option, Dental, Allowances, Bonus programs

Skills & Requirements

Must-have

  • CCaaS platform architecture experience
  • Enterprise system integration skills
  • Cloud security best practices knowledge
  • Database technology expertise
  • Omnichannel routing understanding

Nice-to-have

  • AI-enabled feature implementation
  • MBA sponsorship program availability
  • International work opportunities
  • Diversity and inclusion commitment
  • Wellbeing and employee assistance

Key Requirements

  • 8+ years relevant experience in CCaaS space
  • BA/BS degree or equivalent combination
  • Proven track record as a solution architect

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter