Conseiller En Support Technique / Technical Support Advisor
Harris Chronic Care
Multiple Locations, Canada
Diagnose and resolve technical issues
Customer support and success
Retail hardware and software expertise
You will specialize in assisting customers by diagnosing and resolving issues through your product and service expertise
Job Summary
You will specialize in assisting customers by diagnosing and resolving issues through your product and service expertise.
You will be responsible for identifying customer needs, responding to inquiries, giving technical advice, resolving issues, and ensuring efficiency and customer satisfaction.
Participate in the rotation of the on-call team with the rest of the customer support team every other week, weeknights or weekends.
Matching Summary
You will specialize in assisting customers by diagnosing and resolving issues through your product and service expertise.