Process Excellence Lead (f/m/x) - Process And Service Excellence Team
Deutsche Bank UK
Berlin, Germany
Hybrid
Private banking process expertise
Lean six sigma methodology application
Stakeholder management in regulated environments
Deutsche Bank UK is seeking a Process Excellence Lead for its Process and Service Excellence Team in Berlin, Germany. The role focuses on enhancing client satisfaction and operational efficiency through process excellence, automation, and stakeholder collaboration within the Private Banking division
Job Summary
The role focuses on driving excellence of key private bank processes by aligning business capabilities with the Target Operating Model.
Candidates will lead impact analyses to increase client experience, automation, and cost reduction while ensuring regulatory compliance.
The position offers a comprehensive benefits package including mental health support, flexible working models, and financial security plans.
Matching Summary
Match Score: 85
Deutsche Bank UK is seeking a Process Excellence Lead for its Process and Service Excellence Team in Berlin, Germany. The role focuses on enhancing client satisfaction and operational efficiency through process excellence, automation, and stakeholder collaboration within the Private Banking division.
Skills & Requirements
Must-have
Private Banking process expertise
Lean Six Sigma methodology application
Stakeholder management in regulated environments
German and English bilingual proficiency
End-to-end process design and analysis
Nice-to-have
Strategic cross-regional capability harmonization
High emotional intelligence for complex landscapes
Experience with core banking platforms and CRM
Data mining and analytics capabilities
Strong documentation and facilitation skills
Key Requirements
Bachelor's or Master's degree in Business, Finance, or related field
Minimum 3 years experience in Private Banking or Wealth Management
Fluent written and spoken German and English required
LEAN Six Sigma Black Belt certification (advantageous)
In-depth knowledge of MiFID II, ESG, and FATCA regulations