Shift Supervisor

Plscareers

Madison, WI, United States
On-site
Outstanding customer service
Meet operating objectives
Follow company policies
PLS is seeking a Shift Supervisor in Madison, WI, to lead store operations, ensure exceptional customer service, and assist with financial goals. The ideal candidate will have management experience in retail or similar fields and a strong commitment to customer satisfaction and team motivation

Job Summary

  • Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures.
  • The Shift Supervisor performs all the duties of a Customer Service Representative plus assists the Assistant Store Manager in the day-to-day operations of the store.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Shift Supervisor in Madison, WI, to lead store operations, ensure exceptional customer service, and assist with financial goals. The ideal candidate will have management experience in retail or similar fields and a strong commitment to customer satisfaction and team motivation.

Skills & Requirements

Must-have

  • outstanding customer service
  • meet operating objectives
  • follow company policies
  • transaction processing
  • cash handling procedures
  • resolve customer complaints

Nice-to-have

  • build relationships with customers
  • establish strong customer service culture
  • develop and motivate team members
  • support store marketing efforts
  • maintain neat and clean store environment

Key Requirements

  • minimum of one year management experience
  • English fluency required
  • English/Spanish bilingual is a plus

Work Rights

Not specified

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