Itss Field Support Analyst

GFL Environmental

Chester, , United States
Fully remote
Provide technical assistance to end users
Maintain and administer computer networks
Support business unit process systems
Provide desk side and remote technical assistance to end users during regular business hours and in support of special business projects and initiatives

Job Summary

  • Provide desk side and remote technical assistance to end users during regular business hours and in support of special business projects and initiatives.
  • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software and all configurations.
  • GFL Environmental is the only major diversified environmental services company in North America, offering career advancement opportunities, competitive benefits, and job stability.

Matching Summary

Provide desk side and remote technical assistance to end users during regular business hours and in support of special business projects and initiatives.

Skills & Requirements

Must-have

  • Provide technical assistance to end users
  • Maintain and administer computer networks
  • Support Business Unit process systems
  • Create and enforce policies and procedures
  • Troubleshooting and integration of IT services

Nice-to-have

  • Customer service focus
  • Positive impact on communities
  • Team Green culture
  • Career advancement opportunities

Key Requirements

  • 2+ years of End User services experience
  • A+ Certification
  • MCSA Certification
  • HDI Support Center Analyst (to be completed within first 90 days)
  • Valid work authorization
  • Ability to travel 30%

Work Rights

Valid work authorization required

Tailored Resume

Cover Letter