Product Support Specialist With Legal Tracker

Thomson Reuters

Gdansk, Poland
Base: 67,900 pln - 126,100 pln; bonus/equity: not ...
Hybrid
Fluent written and spoken english
Minimum 1 year of customer service experience
Strong problem-solving skills
Thomson Reuters is seeking a Product Support Specialist to deliver high-quality support to Legal Tracker users

Job Summary

  • Thomson Reuters is seeking a Product Support Specialist to deliver high-quality support to Legal Tracker users.
  • You will provide training and troubleshoot complex issues while collaborating with cross-functional teams.
  • The role offers a hybrid work model and comprehensive benefits for work-life balance.

Matching Summary

Thomson Reuters is seeking a Product Support Specialist to deliver high-quality support to Legal Tracker users.

Salary

Base: 67,900 PLN - 126,100 PLN; Bonus/Equity: Not specified; Benefits: Comprehensive benefit plans

Skills & Requirements

Must-have

  • Fluent written and spoken English
  • Minimum 1 year of customer service experience
  • Strong problem-solving skills

Nice-to-have

  • Familiarity with legal terminology
  • Ability to manage multiple priorities
  • Commitment to service excellence

Key Requirements

  • Experience in a call centre or support environment
  • Strong written and verbal communication skills
  • Ability to handle customer issues professionally

Work Rights

Not specified

Tailored Resume

Cover Letter