Senior Production Services Analyst, Aiden

Royal Bank of Canada

Putrajaya, Malaysia
Generative ai with llm api usage
Application health monitoring tools
Postgresql or equivalent database
Responsible for ensuring maximum system availability, prompt and accurate remediation and response to issues and requests

Job Summary

  • Responsible for ensuring maximum system availability, prompt and accurate remediation and response to issues and requests.
  • Leverage automation to drive efficiency and improve the soundness of the operating environment while providing white-glove service to business users.
  • Offers a comprehensive Total Rewards Program including bonuses, flexible benefits, competitive compensation, and flexible working options fully supported.

Matching Summary

Responsible for ensuring maximum system availability, prompt and accurate remediation and response to issues and requests.

Skills & Requirements

Must-have

  • Generative AI with LLM API usage
  • Application health monitoring tools
  • PostgreSQL or equivalent database
  • Databricks code deployment and automation
  • Containerized deployment management
  • Strong Python scripting skills

Nice-to-have

  • Documenting processes in Confluence and Jira
  • Analytical and multitasking abilities
  • Capital Markets or Investment Banking exposure
  • Intelligent Operations and AI Ops experience
  • ITIL Incident and Change Management platforms

Key Requirements

  • Bachelor of Science degree or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter