Workplace Experiences & Operations Sub-regional Lead

Jones Lang LaSalle Ip Inc

Ho Chi Minh City, Vietnam
On-site
Single point of contact for client
Manage facilities/property management service delivery
Achieve management plan and kpis
Jones Lang LaSalle (JLL) is seeking a Workplace Experiences & Operations Sub-regional Lead in Ho Chi Minh City, Vietnam, to oversee facilities management and client relations for HSBC. The ideal candidate will have 10-15 years of experience in integrated facilities management, with strong stakeholder management skills and proficiency in English

Job Summary

  • This role will be the single point of contact for HSBC in the sub-region, dedicated to ensuring a high level of client interface and develop client relations with their satisfaction on their facilities.
  • You will be accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term regional projects, operations and maintenance.
  • Coordinate discussions with each direct report regarding goal setting, performance reviews, and career development planning and incentive/salary administration.

Matching Summary

Match Score: 85

Jones Lang LaSalle (JLL) is seeking a Workplace Experiences & Operations Sub-regional Lead in Ho Chi Minh City, Vietnam, to oversee facilities management and client relations for HSBC. The ideal candidate will have 10-15 years of experience in integrated facilities management, with strong stakeholder management skills and proficiency in English.

Skills & Requirements

Must-have

  • Single point of contact for client
  • Manage facilities/property management service delivery
  • Achieve Management Plan and KPIs
  • Manage capital and expense budgets
  • Interface with senior client managers
  • Lead Facilities Management team
  • Ensure client satisfaction
  • Develop client-specific processes

Nice-to-have

  • Bring innovation into service delivery
  • Demonstrate responsiveness and creativity
  • Share best practices

Key Requirements

  • 10-15 years working experience in IFM field
  • English proficiency in writing and speaking
  • Stakeholder management with market clients

Work Rights

Not specified

Tailored Resume

Cover Letter