Manager, Services Management

NTT DATA

Kallang, Singapore
Itil v4 principles
Service management office
It service management experience
Join a company that is pushing the boundaries of what is possible

Job Summary

  • Join a company that is pushing the boundaries of what is possible.
  • Act as the organizational authority on ITSM policies, standards, and best practices.
  • Lead service management transformation initiatives, including process standardization and cultural change.

Matching Summary

Join a company that is pushing the boundaries of what is possible.

Skills & Requirements

Must-have

  • ITIL v4 principles
  • Service Management Office
  • IT Service Management experience

Nice-to-have

  • Diversity and inclusion culture
  • Data-driven insights
  • Stakeholder management skills

Key Requirements

  • 10+ years in IT Service Management
  • Proven experience in ITSM practice
  • ITIL v4 Managing Professional certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter